Shipping Policy – Juno

At Juno, we focus on delivering high-quality products with reliable worldwide shipping.
Please review the details below before placing your order.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
You will receive a confirmation email once your order has been successfully placed.

Estimated Delivery Time

Most orders arrive within 8–15 business days, depending on your location and local carrier operations.
In many cases, delivery occurs sooner, but we recommend allowing the full delivery window for planning purposes.

We work with trusted international fulfillment partners to ensure your order reaches you as quickly and safely as possible.

Shipping Coverage

We currently ship to most countries worldwide.
If shipping is unavailable in your region, you will be notified at checkout.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package in real time.

Please allow 2–5 days for tracking updates to appear after shipment.

Delays Outside Our Control

While we do everything possible to deliver on time, delays may occasionally occur due to:

• Customs inspections

• Local postal disruptions

• High seasonal demand

• Weather or transportation issues

These factors are outside our direct control, but we always work with carriers to resolve issues quickly.

Incorrect Address

Customers are responsible for entering the correct shipping address at checkout.
Orders returned due to incorrect or incomplete addresses may require additional shipping fees for reshipment.

Lost or Stolen Packages

If your tracking shows delivered but you did not receive the package, contact your local carrier first.
If the issue remains unresolved, email us and we will assist you.

Need Help?

Our support team is ready to assist you.

Email: juno.help@proton.me
We typically respond within 24–48 business hours.